“Wait-and-See” Claims Handling Can Trigger Extra-Contractual Exposure: First Department Affirms Good Faith and GBL § 349 Claims Against Insurers

Case Summary: The Rockefeller University v. Aetna Casualty & Surety Co.

Insurance coverage attorneys and claims professionals should take note. In The Rockefeller University v. Aetna Casualty & Surety Co., the Appellate Division, First Department affirmed the denial of insurers’ motion to dismiss claims for breach of the implied covenant of good faith and fair dealing and violation of General Business Law § 349, arising from alleged “wait-and-see” claims handling tied to Child Victims Act exposure. The decision reinforces that claims handling conduct—particularly prolonged delay—can create extra-contractual risk well beyond policy limits.


⚡️ What Happened:


📝 Court’s Ruling:


🧭 Why This Case Matters for Claims Handling:

For claims adjusters and insurers—particularly those handling legacy policies and mass-tort exposure—this decision sends a clear message:

This is especially significant in Child Victims Act cases, where historical policies, long-tail exposure, and settlement pressure collide.

✅ Key Legal Takeaways:


▌ Practice Takeaway: This decision underscores a growing reality in New York coverage litigation: silence, delay, and strategic non-decision-making can be just as dangerous as a bad coverage determination. In high-stakes claims—particularly CVA matters—timely investigation, clear communication, and documented decision-making are no longer optional. They are essential defenses against bad-faith and deceptive-practice claims.


👉 Explore more New York decisions affecting claims handling, motion practice, and litigation strategy at New York Civil Law — Case Summaries & Legal Updates. Clearly Explained

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Photo Credit to Vlad Deep

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